PRICES AND PAYMENT
Each item is listed with a price including VAT. In the shopping cart you can see the total price including all taxes, VAT, shipping and payment. Payment terms are indicated in the shopping basket depending on the chosen payment method.
Shipping terms are indicated in the shopping basket depending on the chosen shipping method.
RIGHT OF WITHDRAWAL
Your right of withdrawal (withdrawal period SFS 2005:59) is valid for 14 days after you receive your package. To return a product, the product and its packaging must be in an unaltered condition and in its original packaging. If the goods are damaged or lost due to your negligence, you lose your right of withdrawal under the Distance and Home Sales Act
The right of return does not apply to specially ordered goods that are not available in our regular range. It also does not apply to cut products such as cables and fabrics by the meter or custom-built products such as subwoofer boxes adapted to a specific car.
WARRANTIES AND SERVICE
We provide a 2-year warranty on all our products unless otherwise stated in the product information.
When you place your order with us, you provide your personal data. In connection with your registration and order, you agree that we store and use your information in our business to fulfill the agreement with you. Under the Personal Data Act, you have the right to receive the information we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted. In this case, please contact us by email.
The delivery time indicated is normally 1-4 days if the item is in stock. If an item is not in stock, it may take 5-15 days for delivery. If the delivery time will be long, you will be contacted as soon as possible by someone from our customer service.
Returns are at your own expense unless the item is defective or we have packed it incorrectly. Returns should be sent by letter or buisness package, not by cash on delivery. For exchanges, we will pay the new shipping from us to you.
Once you have exercised your right of withdrawal, you must, in the case of a product: send or return it to us.
If you have exercised your right to withdraw, we will reimburse what you have paid for the goods as soon as possible or at the latest within 30 days from the day we received the goods or, in the case of a service, the notification of withdrawal. You will have to pay the cost of returning the goods when you send them back. We always pay the cost of returning so-called replacement goods.
See also the Consumer Agency and the Distance Contracts Act, and the EU's joint dispute resolution website http://ec.europa.eu/odr.